INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, we guarantee that you will receive the exact product shown in the picture. We take pride in providing accurate representations of our footwear to ensure your satisfaction.
How can I return an item?
To return an item, please contact our customer service team with your order details. We will guide you through the return process and provide the necessary instructions for a smooth experience.
Will you restock items indicated as “out of stock?”
Yes, we strive to restock items indicated as “out of stock.” For updates, please check our website regularly or contact our customer service team for specific product availability.
Where can I ship my order?
You can choose to have your order shipped in one of two ways:
- To the desk of "ZR Express" for convenient pickup.
- Directly to your home for added ease.
Select the option that works best for you during checkout!